WeeKee Today

technology and board games lover 

Not cool enough for a Mac

I have not used a Mac but always hope to have the extra money to spend on one. They look really pretty but also really expensive.It is more like a luxury item for me. Just like the ad, at this moment in time I am just not atas enough for a Mac. Hopefully in the near future I get to have one too! 

I think the recent Microsoft Ads are really not too bad. They definitely take on a more humble approach compared to the Apple ads.

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Filed under  //   creatives  

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Midnight flowers

Took some photos of mum's pot of plant. It is an interesting flower that blooms only at night. The fullest bloom when the photo was taken was slightly past 12am and more interestingly it only bloomed once before it closed and withered away.

     

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Can quizzes be a social media tool for marketers?

Recently Facebook news feed has been swamp with users taking all sorts of quizzes. I personally hate most of the quizzes but many people seems to enjoy it. This makes me wonder if quizzes can be a good viral marketing tool?


I quickly put together a simple quiz "What type of board gamers are you?" to test if it could be a good way for Pitstop Cafe to engage its customers. I think there are 2 concerns that small businesses might need to take note.

1. How focus should the business be on their products? 
My personal take is that it should be as implicit as possible and try to think first on how to make the quizzes interesting. In my quiz I only add a short text with the business name and the link to the website for some level of visibility. Even that, I think I might have overdone it. Users might not want to take the quiz as it might appear that they are doing free advertising for you. However I think this issue could be solved if businesses put in the effort to make the quiz and the result of the quiz really interesting for the user.

2. How to get it going?
Despite the number of people taking all sort of quizzes, there are also people who absolutely hate that the news feed has become cluttered with all the quizzes.Sending an invitation to everyone might not be a good idea. For me I started off mainly with the crew and the regular customers who have also be taking part in the quizzes. 

I am curious to see how it work out but I suspect my business might be too small to really make it work. However I could think that it would be a really interesting marketing tool for some of the big brands. 

Imagine taking a quiz by Starbucks to learn the type of coffee you will like, by Dell to get a recommendation for a new laptop or by fashion retailers to help you learn the type of clothes and accessories that will suit you. 

What are your thoughts? Is this just a hype before the quizzes fatigue kicks in or would we get to see brands coming up with interesting quizzes to engage their users?

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My experience at an IDM workshop

I just finished an IDM workshop conducted by Douglas of Expara and sponsored by MDA. Though this is the second time I am attending classes conducted by Douglas, there are still tons of new things to learn. The purpose of the workshop is to learn how to craft an idea into a business plan that could attract funding from VCs.


The most fun part is where I actually get to pitch my idea in front of some real VCs. I get quite a bit of heat for a VOIP idea that I wasn't able to communicate clearly but the critics are really useful in understanding how others perceive the idea.

Interacting with the VCs is fun but can be pretty challenging and uncomfortable because they can be quite arrogant and harsh at times. I think it can't be help imagining that they have to sit through over 20 different pitches for this workshop in which a majority are by novices like me. If I am in their shoes, I think I would get someone to pass me a rope or get the Fakecall application recommended by Douglas. Nevertheless I enjoyed the directness of the VCs, you just get to learn more this way.

One thing I was disappointed though is that I did not get to learn as much as I hope to have from the VCs. Getting the critics from them is easy but most do not have the time to really help me on the details. I managed to get an interesting reaction from a VC because I must have irritated the hell out of him. 

What happened was that I did not managed to present my idea clearly and was trying to learn how to improve it from this VC. As the conversation goes on, the VC got impatient and was raising his voice to tell me that he was getting irritated by me and stated that I was not listening to him. I swear I was listening to him just that I was really expecting more. He kept saying that I need to answer the 5Ws so as to understand my idea. I agreed that I did a sucky job at it but was really hoping for more help. It is like someone comes to you with a marketing problem and you tell him to go answer the 4Ps . It ain't too useful.

To be fair, it is hard to expect someone to invest their time in helping you when you get to meet them for the first time. But he did reminded me of an important concept which is the concept of association. When presenting an idea and if you can't articulate it clearly, you run into the risk that your audience will associate it with something that they are familiar with. So when I talk something about VOIP, Skype, Jajah or Fring will come into their mind. This means deep shit for me because they must have think of me as ah siao doing the same thing and trying to compete with them.

Some VCs have more patience. Gwendolyn, another VC representative was willing to listen and provide a great suggestion that I could start my pitch by declaring that my product has no association with these existing products. I would definitely love to give this idea a try if there are future opportunities.

Overall, the workshop was really great. I have my fill of knowledge, good lunches and a healthy portion of humble pies. There are also some very interesting ideas that were shared by participants and some have even successfully raised funds for their startups!

For those who have an idea and interested to give it a shot should keep a look out for more workshops held by Expara. Looking forward to more such events!

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Filed under  //   entrepreneurship  

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Monopoly National Championship 2009

Monopoly isn't really my favourite game especially once you have experience Euro games. Nevertheless for fans of this game, you would definitely like to take part in the upcoming Monopoly National Championship.


Registration cost only $4 per participant and you get a goodie bag as well. Winner gets an all expense paid trip for 2 person to Las Vegas! Aint too bad right!

Event Information

Venue: Plaza Singapura Open Plaza Level 1
Date: Saturday 4th April (Heats) and Sunday 5th April (Quarter, Semi & Finals)
Registration: Register by 29th March

Do note that there are also some changes to the game play to make it more strategic compared to the normal version. For more details, visit http://www.monopoly2009.com.sg

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Filed under  //   board gaming  

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Recognizing your customers

One of the important aspect in CRM is to have the ability to recognise your customers across different touch points and interact with them effectively. Imagine you are an angry customer calling up the service support of the company to make a complain. The last thing you want is to have the company sales team calling you up trying to selling you something new!

Similarly with the use of social media tools to reach out to their customers, companies should also keep in mind the need to integrate their customer information with other communication tools that they are using. For example, I recently attended a workshop organized by Microsoft. Subsequently, I received 2 different e mailers from them. 

   


It was great that they tried to customized the content for different segments, those that attend and those that did not. Yet the attempt to be authentic was wasted as I ended up receiving 1 relevant and 1 out of point message. They did not manage to integrate the data across the various touch points as I interact with them. I must have reply no to the event invitation on Facebook and yet registered for the event on their website. Somehow the data wasn't sync.

Using social tools to reach out to consumers is the easy part. The challenging part is to be able to identify them as they interact with you via different channels. This is a challenge that I am also trying to address. If your evangelists that have been saying good things about your brand online, won't it be great that you are able to recognize them when they show up at your doorstep?

 

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Filed under  //   crm   social media  

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Habits Singapoeans find most annoying in public

I read an article from Today that list the top habits that Singaporeans find most annoying in public and the results are as follow:

  1. Not clearing plates - 93%
  2. Chope-ing of seats - 76%
  3. Not treating others with respect - 65%
  4. Not being considerate to the elderly and pregnant 55%
I am really puzzled by the survey results. You mean that actions like chope-ing of seats is more annoying than folks that are inconsiderate to the elderly and pregnant? You gotta be kidding me!

If the results are real, are we really gracious or are we just concern more about ourselves? I think people who are annoyed at such minor things like uncleared tables or chope-ing of seats weren't annoyed because they think it is not gracious. Rather it is about them not being able to get a table for themselves at that moment of time! 

With survey results like this, are people really gracious or are they simply pragmatic even when it comes to graciousness?

Personally, I am disgusted. 

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Filed under  //   life  

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Is Plurk more popular than Twitter?

I read an interesting article that blog about a report by Hitwise which suggest that Plurk is more popular than Twitter in Singapore.

Personally I am not too sure that is really the case. One factor pointed out was that Twitter has more tools that enable users to update without visiting the site. Even if that wasn't the case and there is indeed more visits to Plurk, I am do not think that number of visits implies that Plurk is more popular.

Hitwise is a competitive intelligence tool which perform ISP based data capture. It works with various ISPs to collect web traffic on different sites. This provides great breadth and may not give the same amount of details as what you could get from analytics reports from individual sites. I might be wrong but I would think that it is measuring only visits but not unique visits.

This would mean that it could be Plurk has a smaller base of users and these users visit the site more often. This could be the likely scenario since Plurk is more engaging in the sense that instead of just updating your status, there are various conversations going on which users can take part in.

I would think that Plurk is more engaging but not necessary more popular (I am using number of users as a metric to measure popularity) from this perspective.

One model that I thought could be interesting in understanding the difference in the usage of Twitter and Plurk in different regions is the Geert Hofstede™ Cultural Dimensions.

Would a higher IDV score indicate that the more expressive nature of Twitter would be more relevant while a lower IDV score indicates that some thing more conversational like Plurk would be more relevant in these regions? 

Hmm would be interesting to see if there is any correlation between IDV and the type of social tools that are popular.

What are your thoughts?

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Filed under  //   social media   twitter  

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Awesome Lunch by Mum

Fantastic lunch by mum. Too bad the market is out of fresh blood cockles otherwise it will be damn shiok. I really loves mum cooking especially if she is making hot spicy stuff with her fresh pan fried chili. The color, fragrance and the taste are just awesome!

   

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Thoughts on the new Facebook page

Recently Facebook decided to change the design for the Facebook page. Facebook page has been a useful tool for businesses to reach out to a huge user base and create their own community.

The previous design for Facebook page is clean and looks rather different to a user profile page. The new design tries to achieve the same look and feel as the user profile page. I am still not too sure if I like the new design. As my content are mainly photos, the new design looks good better with bigger display of the photos. However, it seems that it might be more difficult for businesses to distinguish themselves since they look too much like normal users page.

   


Another important change is that the new Facebook page has become better integrated with the news feed. This allows businesses to easily share updates with their members. You can now post status updates though I think businesses should be careful not to over communicate with this feature that updates become more like spam. 

Currently i find it weird to converse using a business as an entity. I mean I can use the status update to provide information to members such as Pitstop Cafe is organizing a meetup but it can become weird with status update that says Pitstop Cafe finds the group of girls playing Monopoly kinda of adorable. Not that I want to do that but you can see that it doesn't feel that human and it isn't that conversational. It will be interesting to see how business can use these new abilities to engage their customers better. 

The new Facebook page does provide new opportunities for viral marketing but it also brings up an interesting issue on control. The change to the new Facebook page design might not be optional and businesses do not have much control over this aspect. It is should be one of the factors to take into consideration when deciding between using existing social networks or creating your own branded social network.

What are your thoughts? Do you like the new Facebook page?

 

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Filed under  //   social media  

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